About Us
About EDS Tranquillity Collection
EDS Tranquillity Collection
EDS Tranquillity Collection is an online retail store specialising in premium hot tubs, saunas, ice baths and bean to cup coffee machines. We don't just sell equipment, we help UK homeowners transform their indoor and outdoor spaces into private sanctuaries for health, relaxation, and family connection.
Who We Are
EDS Tranquillity Collection is the trading name of EDS RETAIL LTD (Registered in England & Wales, Company No. 16634806). Based in London, we operate as a specialist online boutique, focusing exclusively on high-ticket wellness products that require technical expertise and dedicated customer care.
Unlike generic department stores, we understand the technical nuances of our products—from the electrical requirements of a 32-Amp luxury spa to the therapeutic benefits of infrared sauna technology.
Our Service Commitment
We recognise that purchasing a hot tub or swim spa is a significant investment. To ensure total peace of mind, we have built our business model on transparency and "Full-Service" delivery:
Professional UK Delivery and Installation on all hot tubs and swim spas. Most of our collection includes professional delivery and installation by trained technicians to ensure your product is set up safely and correctly.
Vetted Manufacturers: We partner with industry-leading brands such as H2O Spas, Superior Wellness, Fonteyn and De'Longhi ensuring every item we stock is built for the British climate and meets all UK safety standards and all come with a minimum 1 years manufacturers guarantee.
Transparent Logistics: We provide clear timelines for handling and transit. We coordinate directly with our customers to ensure a smooth delivery experience from our distribution partners to your garden or home.
Our Values: Transparency & Trust
In an era of automated service, we pride ourselves on being accessible. We are a real team of wellness enthusiasts dedicated to helping you make the right choice for your home and lifestyle. We operate in full compliance with UK Consumer Contracts Regulations, ensuring your data is protected and your purchase is secure.