Legal notice
Legal Policy
Overview
This Legal Policy governs your use of the EDS Tranquillity Collection website and related services. By accessing or using our website, you agree to comply with this policy together with our Terms of Service, Privacy Policy, Refund Policy and Shipping Policy.
EDS Tranquillity Collection is a trading name of EDS Retail Ltd.
1. Business Information
Trading Name: EDS Tranquillity Collection
Legal Entity: EDS Retail Ltd
Company Number: 16634806
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
Email: sales@edstranquillitycollection.co.uk
Telephone: 0333 050 8318
Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (UK time)
2. Website Use
By using this website, you agree that you will:
• Use the website only for lawful purposes
• Not misuse, damage or interfere with the website
• Not attempt unauthorised access to any systems or data
• Not use false or misleading information
We may restrict access where misuse is detected.
3. Accuracy of Information
We aim to ensure all information on this website is accurate and up to date. However, occasional errors may occur, including in relation to pricing, descriptions, availability or specifications.
We reserve the right to correct errors and update information where necessary.
Nothing in this section affects your legal rights.
4. Orders and Transactions
All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse orders where necessary, including in cases of:
• Payment issues
• Suspected fraud
• Pricing errors
• Stock unavailability
• Incorrect customer information
Where payment has been taken for a cancelled order, an appropriate refund will be issued.
5. Pricing
• All prices are displayed in GBP (£).
• VAT is included where applicable unless stated otherwise.
• Delivery charges (if any) are shown during checkout.
• Prices may change before an order is placed.
6. Shipping, Returns and Refunds
Shipping, returns and refunds are governed by our separate policies:
• Shipping Policy
• Refund Policy
These policies form part of this Legal Policy.
7. Intellectual Property
All website content, including text, logos, graphics, images, layout and design, belongs to or is licensed to EDS Retail Ltd unless otherwise stated.
No content may be copied, reproduced or used without prior written permission.
8. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, availability or policies of those external websites.
9. Privacy and Data Protection
We are committed to protecting your personal data and handling it responsibly in accordance with applicable UK data protection laws.
Please refer to our Privacy Policy for full details.
10. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for indirect or consequential losses arising from use of this website or purchases made through it.
Nothing in this policy excludes liability that cannot legally be excluded, including liability for fraud, death or personal injury caused by negligence, or your statutory consumer rights.
11. Governing Law
This Legal Policy is governed by the laws of England and Wales.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
12. Changes to This Policy
We may amend this Legal Policy from time to time. Any updates will be posted on this page.
13. Contact Us
For any legal or policy-related enquiries, please contact:
EDS Tranquillity Collection
Trading name of EDS Retail Ltd
128 City Road, London, EC1V 2NX
United Kingdom
Email: sales@edstranquillitycollection.co.uk
Telephone: 0333 050 8318
