Legal Policy – EDS Tranquillity Collection

This Legal Policy governs the use of the EDS Tranquillity Collection website and all related services. By accessing or using our website, you agree to comply with the terms outlined below.

1. Business Information

Trade Name: EDS Tranquillity Collection
Legal Name: EDS RETAIL LTD
Company Number: 16634806
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
Email: sales@edstranquillitycollection.co.uk
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT)
Phone: 0333 050 8318

2. Website Use

By using this website, you confirm that:

You are at least 18 years old or using the site under parental supervision.

You will use the website only for lawful purposes.

You will not misuse, disrupt, or attempt to gain unauthorised access to the website or its systems.

We reserve the right to restrict or terminate access if misuse is detected.

3. Accuracy of Information

We make every effort to ensure that all information on our website is accurate and up to date.
However, we do not guarantee that product descriptions, pricing, availability, or other content is always error-free.
We reserve the right to correct errors and update information at any time without prior notice.

4. Pricing, Payments & Transactions

All prices are displayed in GBP (£) and include VAT unless otherwise stated.

Payment must be completed in full at checkout.

Orders may be cancelled if payment is unsuccessful or suspected to be fraudulent.

For full details, please refer to our Payment Policy.

5. Shipping, Returns & Refunds

Shipping, returns, and refunds are governed by our separate policies:

Shipping Policy

Returns & Refund Policy

These policies form part of this Legal Policy and should be read carefully before placing an order.

6. Intellectual Property

All content on this website, including:

Text

Images

Logos

Graphics

Design elements

is the intellectual property of EDS RETAIL LTD and may not be copied, reproduced, or used without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law:

EDS RETAIL LTD shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in this policy limits your statutory consumer rights under UK or EU law.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of any third-party sites.

9. Privacy & Data Protection

We are committed to protecting your privacy and personal data.
Please refer to our Privacy Policy for details on how your information is collected, stored, and used in compliance with UK GDPR.

10. Governing Law

This Legal Policy is governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to This Policy

We reserve the right to update or amend this Legal Policy at any time.
Any changes will be posted on this page and will take effect immediately.

12. Contact Us

For any legal or policy-related questions, please contact us at:
📧 Email: sales@edstranquillitycollection.co.uk
🕘 Monday – Saturday, 9:00 AM – 6:00 PM (GMT)
📞 Phone: 0333 050 8318